The benefits of a Direct Debit service

Low cost

Transparent fee structure.

No investment in BACS software is necessary.

Few overheads for staff to process and administer a Direct Debit Service.

Volume discount savings available.

Managed service

Ideal for small business Direct Debits, charity Direct Debits and club Direct Debits – our payment processing service is simple to operate and low cost.

Perfect for large organisations needing comprehensive corporate Direct Debit processing inclusive of full integration features.

Your trading name appears on payer’s bank statement, as if issued by you.

Improved customer satisfaction

Quick payer sign-up process: online or back office, integrated or manual.

Better customer retention through less interaction and greater control over what is debited and when.

Personal account manager

You’ll be assigned an account executive to manage your Direct Debit service and help from start up to ongoing processing.

Contingency

Our robust servives prevent downtime in case of disaster.

Security

All files and reports are uploaded and downloaded to and from BACS via our Hardware Security Modules (HSMs) rather than by employees creating digital passwords.

Reports are password protected.

OIN/SUN numbers

We can provide you with a Service User Number (SUN), if you don’t already have one.

Secure reports

A full activity report is issued each month, with a summary. We will also notify you of any unpaid, cancelled or amended Direct Debits immediately upon receipt each day.

Available online and by email.

Unpaid Direct Debits

We can set your account up to automatically retry a Direct Debit on an agreed number of days after a failed first attempt. This reduces negative customer contact and admin time.

Special offers and benefits

As a proactive Direct Debit company, we cater for promotion codes, X number of days free prior to first Direct Debit, discount on first debit, set up fee and final debit.